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Active communityFrequently Asked Questions
How secure is AquaCloud?
AquaCloud uses AES-256-GCM encryption at rest and TLS 1.3 in transit. Files are encrypted on your device before upload, meaning only you hold the encryption keys. We are SOC 2 Type II certified and undergo annual third-party security audits.
Can I access files offline?
Yes. Mark any file or folder for offline access and it will be synced to your device. Changes made offline are automatically synced when you reconnect to the internet.
What happens if I exceed my storage limit?
Uploads will be paused and you'll receive an email notification. Existing files remain fully accessible. You can upgrade your plan at any time to resume uploads immediately.
Does AquaCloud comply with GDPR?
Absolutely. AquaCloud is fully GDPR compliant. We offer Data Processing Agreements, data residency options in the EU, and a straightforward process to export or delete all your data at any time.
How do I share files with non-users?
Create a shareable link for any file or folder. You can set password protection, expiration dates, and download limits. Recipients don't need an AquaCloud account to access shared content.
Can I migrate from another cloud provider?
Yes! We offer free migration tools for Dropbox, Google Drive, OneDrive, and Box. Our team can also assist with enterprise migrations for large organizations.